Privacy Policy

1. Introduction

Tutorlex (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. We process personal data in accordance with the UK GDPR and the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following personal data:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Account and usage information (e.g. login activity, bookings)

Payment Information:
We do not store or process your bank or card details directly. All payments are securely processed by our third-party payment provider, Stripe.

3. How We Use Your Data

We use your personal data to:

  • Create and manage your account
  •  Facilitate tutoring sessions
  • Process payments
  • Communicate with you (including support and service updates)
  • Improve our platform

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a contract (to provide tutoring services)
  • Legitimate interests (to improve our services)
  • Consent (for marketing communications, where applicable)

5. Sharing Your Data

We may share your data with:

  • Tutors (where necessary to deliver sessions)
  • Service providers (e.g. hosting providers)
  •  Payment processors such as Stripe

All third parties are required to respect the security of your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data

To exercise any of these rights, contact us at: hello@tutorlex.com

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

9. International Transfers

Where your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place.

10. Contact Us

If you have any questions about this privacy policy or your data, please contact:
Email: hello@tutorlex.com

11. Cookies

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly, improve user experience, and provide usage insights.

11.2 How We Use Cookies

Tutorlex uses cookies to:

  • Enable secure login, bookings, and online lessons
  • Analyse website usage and performance
  • Remember user preferences and settings
11.3 Types of Cookies

Essential Cookies: These are necessary for the website to function, including login, bookings, payments, and lesson delivery.

Non-Essential Cookies: These are used for analytics and performance tracking and are only used with your consent.

11.4 Managing Cookies

You can manage or withdraw your cookie preferences at any time by using our cookie banner or adjusting your browser settings. Disabling cookies may affect website functionality.

11.5 Updates to Cookie Policy

We may update our use of cookies from time to time. Any changes will be posted on this page.

12. Updates

We may update this policy from time to time. The latest version will always be available on our website.